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  • RETURNS


    Our return policy is simple: if you don't like what you ordered, you can return it for a refund or to change it for another product. The aim is customer's satisfaction.

    Terms for refunds/changes are:


    Country-specific terms:

    EU orders:

    Non-EU orders:

    There are few do's and don'ts to ensure your return arrives safely:
    1. Make sure the item(s) is wellpacked and protected against shocks during the transit.
    2. Possibly use the same cardboard box we used to dispatch the order to you, if no more available, find a robust box proportionate to the product(s) you are returning.
    3. Do not put the product just inside a plastic bag or a letter envelope! They do not offer any protection against the shocks and crushes.


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